With a touch of (somewhat unhappy) nostalgia, I reached for a Tiger’s Milk bar in my company kitchen’s pantry. In doing so, I had to relive the excruciating experience of trudging door-to-door as a high school student trying to sell these power bars to disinterested neighbors in a naïve (but innocently youthful) effort to raise funds for a class trip to Disneyland, or something.
But as an adult, I checked the ingredients this time. Palm oil and palm kernel oil is all over it.
Naturally, I wrote an email. Here’s their initial response:
Thank you for your email regarding Schiff® brand products.
As a valued consumer, your questions are extremely important to us and we appreciate the time you have taken to contact us. However, the information you requested is not readily available. Because we are committed to delivering excellent customer service, we are in the process of consulting the appropriate department for additional assistance. When the information becomes available, we will contact you.
We appreciate your interest in our products.
Cate O’Brian Consumer Relations Reckitt Benckiser
Naturally, I await their response on their palm oil sourcing. As we all know, we shouldn’t be destroying HCV rainforests, killing critically endangered species, enslaving poverty-stricken humans, and exacerbating global warming for a freaking power bar.
I’ll print it when I get it.
UPDATE 12/2/2013: So I kept prodding this company for ANY info on their palm oil sourcing. I kept getting curt, slightly rude answers in the vein of “We’ll tell you when we find out, but quit bothering us.” Well I finally got what appears to be the last word on the subject:
Dear Mr. XXXX
Thank you for contacting us regarding Tiger’s Milk® products.
In response to your inquiry, palm oil is an ingredient in the carob coating which is made in the US.
No additional information regarding ingredients is available at this time.
Cate O’Brian Consumer Relations Reckitt Benckiser LLC
So there you go. Nothing. Zilch. Nada. And they could care less, it seems.
- Unilever leads the way in aiming to use only ‘traceable’ palm oil (blueandgreentomorrow.com)